REVIEWS

Daniel Valentine

July 3, 2025
Was chasing an unknown issue with my car for WEEKS. Finally caved and went to my local dealers service department. They found a wire that was pinched, repaired it and sent me on my way in no time at all. Staff is friendly, refreshments in waiting room were a pleasant surprise & best of all I can continue as planned for the holiday weekend! THANK YOU JOE HEIDT SERVICE!😁

Naomi Kramer

June 27, 2025
I worked with Alfredo to get my new Jetta. It was a great experience. He was very knowledgeable and helpful through the whole process. I highly recommend him when you are looking for a new car.

Ouaddy Wahb

June 27, 2025
I want to express my sincere gratitude to the entire Volkswagen dealership team for the outstanding service I received. After experiencing a very stressful situation on the road with my 2024 Tiguan, I was taken care of with professionalism, empathy, and great attention to detail. The staff reassured me, explained every step clearly, and completed the repairs efficiently. A special thank you to Omar for their kindness, understanding, and dedication. It’s rare to see such genuine and committed customer service. Well done and thank you again!

johnnymals

June 20, 2025
If you are looking to get yourself into a new Volkswagen then just ask for Alfredo!! We have leased 4 vehicles from him, professional, communication is always fast and on point! No hassles, no games! Very approachable and friendly!! Not to mention will get your the best deal around

Peter Sengos

June 20, 2025
Just purchased my car from this dealership and had a great experience. Nick was super friendly, reasonable, and made the whole process smooth and stress-free. Highly recommend.

Sonal Trivedi

June 19, 2025

Meghan Shea

June 18, 2025
Have had great experiences with Joe Heidt. I bought an Atlas and Jetta with the help of Corissa Hernandez. Knowledgeable, thoughtful, and very personable -- highly recommended contacting her if you're looking for a new car and don't want to deal with anyone overly pushy. I also service at the dealership and the team there has been very thorough and I don't have to wait weeks for an appointment.

Alexa Marinelli

June 18, 2025
My husband and I recently purchased a car from Joe Heidt Volkswagen and had the pleasure of working with Jean Hernandez. Jean was incredibly knowledgeable, professional, and accommodating throughout the entire process. He went above and beyond to make himself available for any questions or concerns we had—whether he was at the dealership or not. He even assisted with picking up and dropping off my husband at work while we were waiting for the car to be ready, allowing me to stay home with our baby. We’re so glad we chose Joe Heidt Volkswagen. Thank you, Jean!

Glen Manãna

June 17, 2025
Alfredo was such a big help finding a car for me and my family members. Whatever questions I had Alfredo was able to answer! He is a great car dealer and will be going back.

Chazgirl 2000

June 17, 2025
I had the pleasure of working with Alfredo to purchase my first dealership car. Alfredo was very helpful, responded quick, and made sure any concern we had was taken care of. This was a great experience and everyone involved was very helpful! Thank you so much for everything!

Gabe Correia

June 17, 2025
My wife and I recently purchased a car from Joe Heidt Volkswagen, and we couldn’t be happier with the experience! Jean was our salesperson, and he was absolutely exceptional from start to finish. He was knowledgeable, patient, and made the whole process smooth and stress free. You can tell he genuinely cares about his customers and wants them to drive away happy and we certainly did!! We love our new car and highly recommend both Jean and Joe Heidt Volkswagen to anyone in the market for a vehicle. Great service, great people, and a great dealership all around!!

Harry Semus jr

June 17, 2025
I have been dealing with the Joe Heidt VW dealership for the past 6 years. Alfredo is a GREAT salesman and always goes out of his way to be very helpful. Everyone at this dealership is extremely professional and treat you like family!

Gabe Pasquale

June 16, 2025
We had a great purchase experience with our salesman, Christopher Napolitano. He helped coordinate the purchase of a Volkswagen Tiguan for my daughter, and the process was smooth from start to finish. Chris was incredibly knowledgeable about the car, completely transparent throughout the transaction, and extremely responsive to all of our questions. His professionalism and attention to detail made the entire experience stress-free and enjoyable. Thank you, Chris!

Kyle Mejia

June 16, 2025
Jean is an incredible salesman and a great character overall I had a great customer experience when visiting this dealership thanks to him!

Miovis Hiciano

June 16, 2025
Thanks to the Joe Heidt staff for their amazing service. We’ve purchased multiple cars from different dealerships, never like in Joe Heidt VW. The level of transparency and honesty from my sales person, Jean and his manager David, was out of this world. Thanks a million. Me and my husband love the new car!

Benjamin Burch

June 16, 2025
Great people good vehicle prices. Awesome used vehicles best customer service 👏

Jennifer Cantagallo

June 16, 2025
This is the second time Alfredo has helped me with purchasing a car. Very open and honest when it came to communication. And he made the transition from trading in to buying smooth and painless.

Brandon R

June 16, 2025
My experience with Joe Heidt was amazing. Loved the level of professionalism and service from my sales person, Jean. He went above and beyond to make my daughter’s experience unforgettable. Despite inconveniences with availability, Jean was able to make it happen. Super thankful for that young man. Thanks Joe Heidt!

elsecretodeunfuturomejor

June 16, 2025
(Translated by Google) Thank you for the service received from young Jean Hernandez, who, despite his youth, exudes professionalism and confidence. Every detail is important when investing in a car. Highly recommended. Thank you also, Mike Denardo, for the speedy process. (Original) Agradeciendo al trato recibido, por el Joven Jean Hernandez que apesar de su juventud expresa profecionalismo y confianza. Cada detalle es importante a la hora de invertir en carro, recomendado. Muchas gracias tambien Mike Denardo por el proceso mas rapido.

John Neill

March 31, 2023
I've been coming here for years and bought multiple cars at this dealership. Any issues with the vehicles have been solved quickly and efficiently. The staff in the service department go above and beyond. Would always recommend coming to Joe Heidt for service or sales.

Doreen K Martinez

June 16, 2025
We had such a wonderful experience with our new VW purchase from Joe Heidt. Matt G. our salesman was amazing. He was knowledgeable, patient and very thorough. Not your typical pushy salesman which was a refreshing change. Our vehicle was washed, detailed and waiting for us!

Ralph Hillmer

June 15, 2025
This was a very easy, transparent, and enjoyable purchasing process. I’d highly recommend Joe Heidt VW. Corissa Hernandez, Sales and Mike DeNardo made it easy. Not the typical back and forth bull when buying a car; fair offer, no upselling, in and out in less than an hour. Additionally the Atlas SEL is a great value for the price. I’m pretty sure our next vehicle will be a VW as we’ll purchase from the same Team.

Steve Fusco

June 8, 2025
We had a great purchase experience with our salesman, Jean Hernandez. He helped coordinate in surprising my daughter with a purchase of a new VW. Thank you

Tristian Wyant

June 3, 2025
I don't even know where to begin. I couldn't be happier with my 2 week long experience with Joe Heidt. I first looked at my car on the website, was contacted to setup a test drive and handled with such care. I had researched the dealership and read review prior to going, and knew I needed to ask for Stephen or Alfredo. When I made the appt, I was driving and forgot to specifically ask. Luckily, I ended up getting to work with Stephen and can't recommend him enough. I felt truly taken care of. Stephen was lovely to test drive with, easy to talk to, and completely on top of everything. I think we had a little unspoken competition going to see which one of us was more organized! He won ;). On the day I arrived to pickup/sign for my car, it was ready and waiting for me. Stephen even makes it a point to purchase the extra stickers for EZ-PASS customers since we need to transfer the device between cars. I nearly started crying at his attention to detail. He truly couldn't be better at his job! I worked with Mike (financing) who also came with glowing reviews. His calm demeanor and un-salesmen like approach was so calming for me, especially because this was my first time financing. Mike didn't push anything and made it very easy to finalize all of the documents. I was given a FLASH DRIVE with all the pdfs of my documents. I live for efficiency. I am just over the moon and thrilled with my experience at Joe Heidt, Stephen and Mike, and will recommend them for many years! Thank you to the whole team!

Kiely McBrady

June 2, 2025
As a first-time car buyer, I walked into Joe Heidt Volkswagen feeling overwhelmed and unsure of what to expect. Thankfully, I was lucky enough to work with Jean Hernandez, who completely changed that experience for me. Jean took the time to explain the difference between buying and leasing, and helped me narrow down my options based on what was most important to me—all while making sure I stayed within my budget. He listened, guided me through the process, and made everything feel simple and stress-free. What I thought would be a long and intimidating process ended up being fun, easy, and quick. I walked out with my first car purchase (a Jetta!) and couldn’t be happier. If you're looking for someone who’s knowledgeable, patient, and genuinely cares about helping you find the right car, I highly recommend Jean at Joe Heidt Volkswagen!

Ellsa Peabody

May 30, 2025
Worked with Jean - helped out with everything and was very personable. Came away with my first car! Thanks Jean!

Ripper Gray

May 19, 2025
Just got home from the dealership and feel great about my purchase. This is my 3rd VW that I have purchased from this location over the last 10 years. I had shopped around the local VW dealers and felt most comfortable with the staff at Joe Heidt, and by a lot. The sales person, Steve, was very patient with us as we weighed different options at both his dealership and competitors. We genuinely felt that Steve was looking out for our best interests. He was so easy to communicate with in person, on the phone and also through text messages. At the end of the day, we are extremely satisfied with the vehicle, the price we paid for it, the financing options, the warrantee options, and the overall customer service we received from Steve and the rest of the staff. If you are looking for a new car and are considering a VW, I cannot recommend this dealer enough. The entire process was simple, honest and patient. Ask for Steve, but TBH, this is my 3rd car and 3rd different sales person and they have all been great experiences. That says a lot about the dealer and their commitment to customer service.

Rino Poli

May 15, 2025
I have been bringing all of my Volkswagen vehicles to this dealership for years, and they have consistently provided outstanding service. From the moment I walk in, I know my vehicle is in good hands. The dealership has proven to be completely trustworthy, always addressing any problems or issues with professionalism and care. The service advisor (Kevin) is not only knowledgeable and accommodating but also a reliable and honest resource I can count on every time. The mechanics especially Sal, are thorough, skilled, and take the time to ensure the job is done right. I appreciate the attention to detail and the clear communication throughout the entire process. It’s rare to find a dealership that truly values long-term relationships with its customers, and this one exceeds expectations in every way.

Ryan Hazin

May 13, 2025
Had an issue with the AC in my GTI and they fixed it very quickly and professionally. My service manager was Omar and he was very nice, would come back again

Yousef Sayes

May 13, 2025
I had service there for my Passat recently, and they were very professional! Omar was the service manager I worked with, and he was very welcoming and understanding. Definitely recommend coming here!!

Sam Berger

May 10, 2025
Just bought a new 2025 GLI from Alfredo, who made the whole experience seamless and fast too! He was very attentive to our needs and never tried to push us into something we didn’t want or need. Was also very impressed with the professionalism of Mike, the finance manager, who took great care of us and made sure we got a deal that was right for us. We were interested in buying from Joe Heidt because it’s a locally owned independent dealer, and we weren’t disappointed. We’d used the service department in the past, but never bought from them before - now we will be sure to come back next time we’re in the market. Thank you so much!

Vinny Marinelli

May 8, 2025
I was super impressed with the car buying experience at Joe Heidt VW; specifically in working with sales rep Jean Hernandez. Jean was knowledgeable, approachable, and available. He offered me a variety of options - new and certified pre-owned. Jean explained pros and cons of everything and helped me feel confident in the choice that I made. I can’t speak highly enough of his professionalism throughout this entire process. Thank you, Jean!

Jessica Pych

April 19, 2025
I recently visited Joe Heidt Volkswagen as a first-time car buyer, and I couldn’t have asked for a better experience. Jean was absolutely amazing throughout the entire process. He made everything smooth, clear, and easy to understand, which was incredibly helpful for someone new to car buying. Jean’s professionalism, patience, and knowledge truly stood out. If you’re considering a Volkswagen, I highly recommend heading over to Joe Heidt and asking for Jean—he’s hands down the best sales rep I’ve worked with!

Jimmy Duval

April 18, 2025
Jean was super knowledge, if you are looking to purchase your first volkswagen, let alone, vehicle, Jean is the guy for you. Thanks to the Joe Heidt family. Super amazing experience!

Dan Zupnick

April 17, 2025
Great experience with Juan and Mike getting my new Atlas. Great deal, easy to get started on the website, and worth the trip over many VW dealers that were closer to me.

D Kendrick

April 14, 2025
I have had great experiences servicing my vehicle at Joe Heidt Volkswagen. The team received me and the car on time when I arrived. They quickly reviewed my service request and got to work to confirm the vehicle. After their review, I was presented with full information about my vehicle and what was needed. I approved the needed work and once done I was on my way.

Jenn Farrow

April 6, 2025
My car buying experience was a breeze at Joe Heidt VW! Jean was SO helpful and knowledgeable!! Highly recommended them. Every step of the process was seamless!

Julie Prokop

April 4, 2025
Had an amazing experience with this dealership. Honest and easiest car buying experience. So happy thanks to Matt German

F J

March 23, 2025
We came here at 7:30 pm got a nice offer and closed the deal, great service the salesman wasn’t pushy, that how it should be!

Seta Bairamian

February 22, 2025
I had a fantastic experience this week working with Chris at Joe Heidt Volkswagen. He was kind, professional, patient, and thorough. He told me everything I needed to know - and more - about the cars I was looking at. And his follow-up was equally courteous and free of pressure. Car shopping can be stressful for me, but Chris made it as easy and enjoyable as possible. Thank you, Chris!